Terms and Conditions for Taskbunny Ltd
Welcome to TaskBunny. These Terms and Conditions (“Terms”) govern your use of our website located at www.taskbunny.co.uk (“Website”) and the services provided by TaskBunny Ltd(“Services”). By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.
1. Services
1.1 Scope of Services: TaskBunny provides home cleaning services including regular cleaning, deep cleaning, Airbnb cleaning, end of tenancy cleaning, before/after party cleanup, and customized cleaning solutions.
1.2 Booking: You can book our Services through our Website, by phone, or email. All bookings are subject to availability and confirmation by TaskBunny.
1.3 Service Area: TaskBunny operates in specified areas within the UK. Please check our Website or contact us to confirm if we serve your area.
2. User Obligations
2.1 Accurate Information: You agree to provide accurate, current, and complete information during the booking process and to update such information as necessary.
2.2 Service Access: You must provide access to your property at the scheduled time of service. Failure to do so may result in additional charges or cancellation of the service.
2.3 Preparation for Service: You are responsible for securing valuables and fragile items before the cleaning service. TaskBunny is not responsible for any damage to items that have not been properly secured.
3. Payment and Fees
3.1 Pricing: Our pricing for Services is detailed on our Website. TaskBunny reserves the right to change prices at any time but will notify you of any changes in advance.
3.2 Payment: Payment for Services can be made online via our Website using credit/debit cards or other electronic payment methods. Full payment is required upon booking unless otherwise agreed.
3.3 Cancellation and Rescheduling: If you need to cancel or reschedule a booking, please provide at least 24 hours notice to avoid a cancellation fee. Cancellations made within 24 hours of the scheduled service may incur a cancellation fee.
4. Privacy and Data Protection
4.1 GDPR Compliance: TaskBunny is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data.
4.2 Data Use: By using our Services, you consent to the collection and use of your personal data as described in our Privacy Policy.
4.3 Data Security: We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Liability and Disclaimers
5.1 Service Quality: TaskBunny strives to provide high-quality cleaning services. If you are not satisfied with the service provided, please contact us within 24 hours, and we will address your concerns.
5.2 Limitation of Liability: To the maximum extent permitted by law, TaskBunny shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our Services.
5.3 Indemnity: You agree to indemnify and hold TaskBunny, its officers, directors, employees, and agents, harmless from any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.
6. Modifications to Terms
TaskBunny reserves the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on our Website and indicating the effective date. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
8. Contact Us
If you have any questions or concerns about these Terms or our Services, please contact us at:
Taskbunny Ltd 20 Wenlock Road, London, England, N1 7GU Email: info@taskbunny.co.uk
Phone: +44-7733900103
By using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing TaskBunny.