Privacy Policy for TaskBunny
At TaskBunny, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following personal data about you:
* Contact Information: Name, address, email address, and phone number.
* Payment Information: Credit/debit card details and billing information.
* Service Information: Details about the cleaning services you request, including preferences and special instructions.
* Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
* Usage Information: Information about how you use our website, products, and services.
2. How We Use Your Information
We use your personal data for the following purposes:
* Service Delivery: To provide you with the cleaning services you request and to manage your bookings.
* Payment Processing: To process payments for our services.
* Customer Support: To respond to your inquiries and provide customer support.
* Communication: To send you service-related communications, including confirmations, invoices, and updates.
* Marketing: To send you promotional materials and offers, where you have consented to receive them.
* Website Improvement: To analyze and improve our website, products, and services.
3. Legal Basis for Processing
We rely on the following legal grounds to process your personal data:
* Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
* Consent: Where you have given your consent to the processing of your personal data for specific purposes.
* Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
* Legitimate Interests: Processing is necessary for the purposes of our legitimate interests, except where such interests are overridden by your interests or fundamental rights and freedoms.
4. Data Sharing and Disclosure
We may share your personal data with the following parties:
* Service Providers: Third-party service providers who perform functions on our behalf, such as payment processing and IT services.
* Legal Authorities: When required by law or to protect our rights, we may disclose your personal data to regulatory authorities, courts, or law enforcement agencies.
* Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owner.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
* Access: You have the right to request access to your personal data and obtain a copy of the data we hold about you.
* Rectification: You have the right to request the correction of inaccurate or incomplete personal data.
* Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
* Restriction: You have the right to request the restriction of processing of your personal data in certain circumstances.
* Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
* Objection: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
* Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
TaskBunny Ltd20 Wenlock Road, London, England, N1 7GU Email: info@taskbunny.co.uk
Phone: +44-7733900103
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date. Please review this policy periodically for the latest information on our privacy practices.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein.